Graham Slick

Every project UX, Design

Knox

Product design for Knox’s software platform for first responders, at EyeCue Lab.

A person in a plaid shirt holds a tablet showing the Knox device map: numbered device pins across downtown Phoenix, search filters and a result card for a Knox Box at the Arizona Science Center
When
2020
Role
Product design: UX and UI
At
EyeCue Lab

At EyeCue Lab, Graham designed the screens of Knox’s software platform for first responders, laid out for a tablet. It keeps track of a department’s Knox devices (Knox Boxes, MedVaults, Power Boxes and Key Secure units), the people who use them and the jurisdictions that share them.

The dashboard brings together device usage, actions and alerts, an activity log, the devices online and user logins. A map finds devices by type and jurisdiction, and each device has a page for its users, usage history, device and location info and notifications. Jurisdictions, from fire stations to a police department or a hospital, connect with an access code and share devices with each other. Alerts are built as a sentence (any Key Secure in Phoenix FD Station 1 has been offline longer than 4 hours) and go out by text, email or a daily digest.

Roles UX design · UI design

A hand holds a tablet showing the Knox dashboard: a line chart of device usage, actions and alerts, an activity log, a grid of devices online, a bar chart of user logins, and lists of devices and users
The dashboard
A hand holds a tablet on the Knox Notifications page, building an alert: any Key Secure in Phoenix FD Station 1 has been offline longer than 4 hours. A zoomed-in phone shows the text it sends: Knox Alert! Key Secure in Phoenix FD Station 1 has been Offline for more than 4 hours.
Building an alert, and the text it sends
The device map: search filters for Knox Box, Remote Power Box and PFD Station 1, a result card for the Knox Box at the Arizona Science Center, and numbered devices on a gray street map of Phoenix
The device map
The page for the Knox Box at the Arizona Science Center, open to Notifications: alerts for logins, unlocking, tampering, GPS location, power and internet outages, each sent by SMS, email or daily digest
A device and its alerts
The Phoenix North District jurisdiction with the Connect Jurisdiction dialog open: a connection from Phoenix Fire Department Station 1 to Valleywise Health Medical Center, with admin permission, a contact and a unique access code
Connecting two jurisdictions
Shared Devices with Phoenix Fire Department Station 33: a table of locations such as Arizona State Hospital and Brightview Hospital, their Knox Boxes, MedVaults and elevator boxes, who owns each and what access each station has
Devices shared between two stations